Frequently Asked Questıons

FAQ

Reserve your spot at Magic Break 2024 before it’s too late. Learn more about the different options and purchase the ticket that designs the best Magic Break experience for you!

PRESALE TICKETS(Sold Out)
Presale tickets are an opportunity to buy tickets at the lowest possible price before general sales start, making life sweeter for the Magic Break community. These tickets cost cheaper than the general sale. Other than that, they are identical to Magic Pass. Due to high demand and the limited number of tickets, we strongly recommend speeding up your ticketing process.

MAGIC PASS
Magic Pass provides access to the festival all 4 days of Magic Break, including your 3 nights accommodation at a luxurious seafront hotel, all three meals a day, and UNLIMITED BEERS

DAILY PASS(Soon)
Daily Pass grants access to the festival for just one day, allowing entry to the festival from 8,00 am on the day of ticket until the end of the program that night (approx. 5.am). Daily Pass holders can't participate in any of the early morning activities, such as morning yoga..

Magic Pass provides access to the festival all 4 days of Magic Break, including your 3 nights' accommodation at the luxurious seafront hotel of your choice, three meals a day at the restaurants, and unlimited beer at the bars.
Daily Pass grants access to the festival area, restaurants & bars (unlimited food and beer included) throughout the day without accommodation.
With the Daily Pass, you can enter the festival from 8 AM on the day of your ticket and make unforgettable memories at the multiple stages and activity zones until the end of the program that night (approx. 5 AM).
Daily Pass holders can't participate in early morning activities like morning yoga.
Premium Passes are essentially VIP upgrades.
With Premium Pass, you’ll have
* Expedited entry to the festival area and stages through exclusive entrances,
* Premium bar access, unlimited premium alcohol and food,
* Excellent view of the Main Stage from the elevated VIP platform,
* Exclusive experiences designed by our partner brands,
* The chance to meet the artists and much more.


Premium Passes are available for both Magic Passes and Daily Passes and are only valid when used with either one of these passes. One can not enter the festival area with a Premium Pass alone.
Don’t mean to brag, but Magic Break has sold out for the past six years in a row now.
If allowed to purchase a Magic Pass, you will need to act quickly to secure your place at the festival. Please keep in mind that Magic Passes are limited and distributed on a first-come basis.
Once the Magic Passes are sold out, you will only be able to add yourself to a ticket waitlist via our resale platform. In this case, you don't have to pay until you buy a ticket, but there's no guarantee of slot openings on these listings.
On our website, you can book your festival reservation / purchase your passes (tickets) — which are the same thing.
Upon successful completion of your booking/purchase, including the personalization process (about which the details are explained in the answer below), a confirmation email is sent to your email address with your personalized tickets attached. These are to be shown at the entrance along with a valid ID with a picture to claim your festival pass and receive your wristband.
After you purchase your ticket(s), you will receive an email sales split regarding that purchase. You will receive your ticket in this e-mail. In order for your tickets to be redeemed with a festival wristband valid at the festival, all you have to do is show your ticket when entering the festival.

For security reasons, each ticket at Magic Break is in the name of its owner. It basically accepts the information of the ticket holders.
If you have not received your tickets within 24 hours, please contact us.

In order to change a ticket, the ticket holder must send an e-mail to magicbreak@gezimakinesi.com with the information on the e-mail purchased and the person's information regarding the date.
Re-personalization of the ticket can be requested via the personal "MyTicket - Portal”.

You can also easily transfer your tickets to another festival account holder via your Festival Account. To do so, simply go to the “My tickets and wristbands” menu and click “Select tickets to send to a friend”. Next, select the transferable ticket(s) and add your friend's name and email address. The recipient will get an automatic email with the instructions.
A full refund will be processed if a cancellation notice is received 30 days before the scheduled festival date. For a refund, please contact us at magicbreak@gezimakinesi.com.. All groups that request ticket cancellation less than 30 days before the festival will forfeit all payments made to Magic Break.
Participants under the age of 18 cannot attend Magic Break.
Groups of friends consisting only of men will be denied entry.
Pre-sale tickets are sold as a full package and include 3 nights hotel accommodation as well as passes of your choice. It is the most economical way to get the most affordable Magic Pass

Due to high demand and limited number of tickets, we strongly recommend that you speed up your ticketing process.
Entrance to the festival grounds will start at noon (12.00) on Thursday, April 20.
Upon entrance, festival security can ask for a photo ID to check your name and age. Please note that a copy of your identification document will not be accepted as valid, and you need to bring the original document. Also, note that if your personalized ticket contains a name other than your ID, you may be denied entry. In such a case, your ticket will not be refunded.
To ensure a safe environment for you and others, all bags will be checked by the festival security before they are admitted to the festival site. Under certain circumstances, authorities at the grounds reserve the right to conduct a physical search to be executed by an employee of the same sex. Refusing these checks will lead to denied access to the event.
List of items not allowed in the festival area:

· Very large suitcases (hard to be stored)
· Bicycles, skates, scooters or skateboards, motorcycle
· Knives & sharp objects
· Illegal substances
· Animals (other than registered guide or hearing dogs)
· Professional sound, photo, or video equipment
· Medicine in unusual amounts
· Fireworks & flares
· Outside food & beverages
· Flags
· Drones
· Any items which may be used as a weapon, such as sharpies, markers, or paint pens
Upon entrance to the festival, the festival security will scan your personalized tickets, and you will receive your wristband.
Wristbands are only valid if you wear them on your wrist. Note that damaged, glued, cut (etc.) wristbands are considered invalid and cause you to lose your right to stay at the festival grounds. Wristbands cannot be replaced or transferred to another person.
Do not lose your wristband — no lost or damaged wristbands will be replaced, and you will lose your right to stay at the festival grounds.
If you have lost something, please visit the bars to see if it's been handed in. You can also visit our Festival Info-Point at Pegasos Hotel’s reception.
There are no pass-outs at Magic Break. Once you’ve entered the festival site, you cannot leave and then re-enter.
You are welcome to take as many pictures and videos at the festival as you like. And don’t forget to tag us on your best memories!
However, because of our contracts with the artists, professional recording equipment will not be allowed entry. Also, if you will be taking photos or filming on behalf of a particular platform or a medium, you will need written approval from the organizers — please contact us via info@gezimakinesi.com.

It is also worth noting that during Magic Break, we are constantly taking photos and making video recordings with sound. Therefore, it is possible that you can get lucky and appear in our official festival footage or photo albums. By purchasing a festival ticket, you agree to have no claims for appearing on these materials. We may also use your name in our documentation if you sign an agreement.
Pre-registration is required to attend workshops.
Sign-up forms will be available after the announcement of the workshop program in mid-March. Please visit the “Workshops” page for more information.
We have a wide assortment of food, including vegetarian, vegan and gluten-free options.
If you have food allergies and need to bring in outside food, please bring a valid statement from your doctor, and our security guards will be happy to help approve items upon arrival.
If you need to take prescribed medication due to health conditions, be prepared to present a valid medical certificate.
We have medical staff and an ambulance on-site. For immediate medical attention, please speak to the nearest crew member wearing a Magic Break Shirt or security guard on-site.
Magic Break loves animals! Therefore, dogs, cats, and other animals are not permitted in the festival area, with the only exception being service animals. Please behave responsibly towards your animal companion and leave them at home or in dog hotels which will provide them with the care they need.
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